Comments for isadub.com

Comment on MBNA Ireland sucks by cegla010

cegla010 — Thu, 18 Mar 2010 23:48:27 +0000

use reverse charge number to call them-all inbound calls must be accutely notated and u can always ask for name to refer to in future, the calls are randomly recorded. e30 was not charged by mbna per se but it’s a government levy you must pay upon closing your account if it was open in a running tax year, if u closed it on i.e. 15th april u would’ve see charge for prev and current year.

Comment on NTL Ireland sucks by borderline

borderline — Fri, 12 Feb 2010 10:55:13 +0000

Chrous NTL – the worst customer service ever seen! Those morons don’t understand what I say.

Comment on NTL Ireland sucks by Plumber

Plumber — Fri, 12 Feb 2010 10:52:22 +0000

UPC/NTL is nothting else than old NTL with a new name! Be careful with that company – they cannot connect me to internet for over 3 weeks! 10 telephone calls and they ask me everytime same question – what’s your phone number? what kind of issue you have with your connection? It’s amateurish!

Comment on NTL Ireland sucks by Niall

Niall — Sat, 12 Dec 2009 21:53:52 +0000

Ntl strikes again, had a rep come to the door and agreed a digital upgrade, had not heard from them in two days so rang them and they set up an appointment without telling me. So I changed it to today. Got a phone call yesterday to confirm, and they dident even turn up today, rang their phoneline and got put on hold for 20 minutes, more bad service. I do support myself and there is no way I would treat any of my customers like that.

Comment on NTL Ireland sucks by wilkolis

wilkolis — Tue, 20 Oct 2009 11:40:44 +0000

Hi People.
I paid them 52 euro monthly for an internet and cable television and i had 10 MB transfer connection without limmits.
I use RapidShare so i never think about limits.
After 4 months they send me NTL bill to pay and there was no 52 euro but 152 euro.
Me and my girlfriend call them the same day and they said that i dawnloaded to many things and i have to pay for that.
I was talking with a nice girl but she said that it’s kind a penalty or something and there’s no use to do it in a different way.
I hung up my phone and another day i cancel direct debit.
Next 3 weeks i get NTL bill for 346 euro.
I just want to say that i will never ever gonna order annything from Chorus NTL
NTL SUCKS…

Comment on NTL Ireland sucks by tb

tb — Tue, 13 Oct 2009 21:36:24 +0000

hey people, I understand your complains, I also had troubles with ntl broadband; in Poland UPC has just introduced (dl/up) 120/10 Mbit/s connection (!); it is for about €50/mo. while the slowest available option is 8/1 Mbit for about €18;
UPC chello (that’s how it’s called here) is considered rather a good provider here in PL, i really cant uderstand how there can be so huge difference between countries as this is a one company!
Anyway, good luck with your ISPs!

Comment on NTL Ireland sucks by No2NTL

No2NTL — Fri, 09 Oct 2009 23:13:50 +0000

Paying for their BB for 6 months, had it working on and off for 4 with most issues listed above: thick twats in customer service, long call waiting, no call backs, stupid field guys, no follow up, near dial up actual speed on 3mb, network outages for the whole area 2-4 times a week for half a day or more and so long. And all this in 4 months!!! What a service!!! Today’s call toped anything in this topic: After 45 min of waiting and 3 min on hold after a question the ….. ….. ….. ….. (fill in the blanks) of a TECHNICAL SUPPORT OPERATOR told me that he “DOESN’T HAVE AUTHORISATION CLEARANCE” (exact words) to help me set up my e-mail account properly (pop3,smtp names, username and password)

Given the 1st entry date above and same problems since then, may be it’s a company policy?

A suggestion now:

Customers should address ALL their service complains directly to their CEO R. D (googlable) at HQ in writing. They can start something like this:

Dear Mr D

Given that your company for our monthly payments supplies the service below any standards, appauling quality and that NTL/UPC/Chorus has none or adverse customer service, I feel that I can address my request for customer care to you.
and then follow on with complaint

Such letters will at least be delivered, opened and read (at least the first line).

even 50 letters a month with some media coverage might do the trick. Even the letters from those above the list might do. What do you think?

Comment on NTL Ireland sucks by AnnoyedCustomer

AnnoyedCustomer — Mon, 21 Sep 2009 11:45:16 +0000

i have the same trouble with ntl… moved to a new house recently and some of our channels were missin. rang ‘em up and they claimed the channels are from an aerial but they’re from cable under the ground… anyway get on to the manager and they’re like trained parrots in there. they keep sayin “there’s nothin we can do.” gonna get sky soon i think. if a sky salesman visits my house they’re gonna get a very warm welcome.

Comment on NTL Ireland sucks by Destroy Em

Destroy Em — Thu, 17 Sep 2009 22:51:16 +0000

NTL Ireland are lying about their broadband speed offers. I have 6mb and only get 1.7mb on average sometime s3.2 on a great day.
Contention ratio is beyond belief.But hey, They are cynical about the public’s knowledge of what is “fast” or “slow” they dont recognise irish Speed test as an acceptabe indicator of their available speeds. AVOID

Comment on I read it in the newspaper so it must be true Sept2306 by dfr bgt

dfr bgt — Wed, 19 Aug 2009 20:58:45 +0000

The sindo is a joke, nepotism rules for talentless shits