Comments on: MBNA Ireland sucks

By: cegla010

cegla010 — Thu, 18 Mar 2010 23:48:27 +0000

use reverse charge number to call them-all inbound calls must be accutely notated and u can always ask for name to refer to in future, the calls are randomly recorded. e30 was not charged by mbna per se but it’s a government levy you must pay upon closing your account if it was open in a running tax year, if u closed it on i.e. 15th april u would’ve see charge for prev and current year.

By: Daire

Daire — Wed, 22 Apr 2009 00:34:43 +0000

Does anyone have an E-mail address for MBNA Ireland I canceled my card in Ireland shotly before moving to Australia a year ago. They have just sent me a Statement charging me 30 Euro for having a card I don’t have and i don’t thrust there phone system to process my query properly and want a written record of my correspondence. Their website does not seem to provide any means of communication other than Phone. Anyone please.

By: Zsolt

Zsolt — Fri, 09 May 2008 02:27:41 +0000

Everybody should think twice before using any service of MBNA.

I orderd a Visa Electron Giftcard from them and I never got it. They took my money off my BoI credit card but never delivered. 7 working days after the order I called the given number which was ringing in the USA, but they said my name or data is non-existent in their system, the lady insisted on asking for my social security number although I told her, I live in Dublin.

After that I called the Irish number several times too, with the same result: they didn`t have a clue or couldn`t care less.

I wrote them emails. They came back undelivered.

The bottom line is: they take your money then they wash their hands. They ure scammers.

By: Antonia

Antonia — Wed, 15 Aug 2007 22:04:59 +0000

There’s a whole heap of trouble brewing for MBNA across in the UK.Take a look at http://www.consumeractiongroup.com (scroll down to other institutions and click onto MBNA). I think you will find that your experience is fairly modest compared to what these corporate crooks have been doing to many people.

By: isadub

isadub — Tue, 14 Aug 2007 18:40:13 +0000

Hi Sasha,
Thanks for taking the time to comment.

I think the point of my post what that I was trying to take responsibility for paying the 33cent that I owed MBNA. But MBNA didn’t give me any legitimate options to do so.

I tried to pay it off via the telephone but MBNA gave wrong information on how to do that.

Furthermore, 25th Dec is a major cultural/religious event in America and Europe and to issue a demand on that day is, to say the least, insensitive. If I were a Christian, I would be extemely offended by a letter of this nature.

Ultimately, they provided a bad customer service to me.

As Apu, the non-Christian in the Simpsons cartoon might say, ‘Thank you, please call again.’

By: Sasha Bhunni

Sasha Bhunni — Sat, 11 Aug 2007 07:52:04 +0000

How about taking responsibility for not paying your bill and stop whining and blaming everyone for you being disorganised.